Terms & Conditions 

Please ensure you read our terms and conditions below. Whilst learning to drive with Ready To Go Driving School it is important to understand our terms and conditions for your own safety and for us to keep our business running smoothly. Whilst learning with us please keep up to date with our terms and conditions by checking this page or asking your instructor for any changes, we will also inform you where possible of any changes.  Reviewed & Updated 05/09/2019

Terms & Conditions.

  • All lessons need to be paid in advance.

  • Late payments or no payment will result in the instructor cancelling the lesson booked, if no payment has been received before the lesson starts the lesson will be cancelled and full payment for that lesson will be charged. If no payment is received then the pupil will be removed from the instructors diary and will not be able to continue lessons. The reason for the instructor to charge for the lesson cancelled is to cover the cost of time and fuel. For any reason that payments cannot be made on time we would appreciate for you to contact us in advance.

  • Cancellations must be notified at least 48 hours before lesson start time to avoid being charged for any lessons booked. Cancelling your lesson within first 24 hours of the 48 hour notice period will be charged at 50% of full lesson price booked. Cancelling within a 24 hour notice period will be charged at full lesson price booked.

  • Breakdowns - Our vehicles are fully serviced & covered in an event of a breakdown. In an event of a breakdown we are not responsible but will do our best to get you home. In any event we can not be held responsible for any loss of test fee and lesson duration will still be charged up until breakdown.

  • Test Bookings - Whilst learning with us your driving test should be discussed with your driving instructor before booking, your driving instructor will give you the best advice from their experience to ensure you are ready and have enough time/lessons to prepare for the test. The pupil is responsible for their own driving test booking, we will give advice and prepare you for the test but can not be held responsible for any cancellations or changes that are made regarding the test. The pupil is responsible for any changes to their test and ensuring they have relaid any information to their driving instructor where necessary, it is important to inform the instructor of any letters or emails given by the DVSA which effect the driving test or any other relevant information the pupil feels important to share. Failing to update the instructor with any changes that effect any lessons or driving tests booked in the diary will still be charged at normal rate, any changes should be given in good time (48 hr notice).

  • Practical Driving Tests - Our instructors will help you achieve your target and will give you all the advise necessary, the instructor with holds the right to refuse any pupil going to test. Our instructors would never stop anyone going to test if a pupil is ready, we need to ensure the safety of the pupil and others to the best of our knowledge and experience. 

  • Time management & pick up  - We aim to be a professional driving school along with outstanding results and superb time keeping. We always aim to keep to schedule, all lessons booked in the diary are in every case on time which we can prove from our outstanding feedback. It would be very rare for your driving instructor to be late for a lesson, if this was to ever happen we will try to contact you before the lesson start time. Please understand certain things are beyond our control for example: Traffic Jams, Tyre Punctures, Mechanical issues etc. Despite anything being possible we will always try to make contact if the unlikely thing happens. All pupils can expect the driving instructor to be waiting outside in a suitable safe place, we are unlikely to knock on doors and to keep calling the pupil if a pupil doesn't show. The driving instructor will wait for approximately 15 mins from the lesson start time before driving away unless we are contacted by the pupil. Any pupils who fail to show on any booked lesson will be charged the full lesson price.

  • Whilst learning to drive with Ready To Go Driving School our instructor are calm and patient and will show professionalism within their teaching. Instructors will not tolerant any behaviour that could jeopardise the safety of themselves and others, this includes speeding, undue care and attention, attitude towards driving, knowledge of alcohol or drugs that have been consumed etc. The driving instructor may not be held responsible for speeding tickets occurred, and will not be held responsible to any alcohol or drugs consumed. You MUST inform your instructor of any medication you have been proscribed and any information your doctor has given regarding driving. Our instructors will STOP any lessons continuing if you are not fit to drive. We also can not be held responsible for any speeding tickets or motoring offences which had occurred whilst on a driving lessons or driving test but we will help avoid this from happening where possible as we aim to teach all pupils professionally, responsibly and safely.  

  • In the unlikely event of any injuries we can not be held responsible providing you have been given instruction on safely features of the vehicle such as: seat belt, handbrake, doors, seat adjustment etc. Your instructor will explain the safety features of the vehicle on your first lesson and will be checking and recapping throughout lessons.

  • We reserve the right to change the price of all our learner driver products advertised or verbally agreed  including all services/lessons for example individual/intensive/refresher courses at any time. 

  • Individual Driving Lessons - On average a pupil has no more than two lessons per week, more than two lessons in a week is considered above average and will be charged at an intensive rate. The advantage of having more lessons and less gaps will enable the pupil to learn quicker and often can reduce the overall cost of learning to drive. This allows us to accommodate all pupils with enough lessons per week providing pupils pre-book in advance to ensure availability.

  • ​Block Bookings are discounted lessons for up front payment, block bookings are for a duration of a minimum of 1.5 hours for each lesson, this is highly recommended compared to an hour lesson as this enables the pupil to learn more and have time to practice on each lesson given. Block bookings are not considered intensive courses, so this limits the sessions to two lessons per week maximum to enable us to provide other pupils with availability within our diary.       

  • All payments including block booking, intensive courses need to be paid in full and in advance. Block booking and intensive payments will expire after two months from payment received, you will lose any outstanding lessons which have not been scheduled in with the instructor and no refund will be given. Our driving instructors always aim to allocate enough time for each pupil at any current period during the two months from payment, for this reason we are unable to keep space available for pupils who fail to attend regular driving lessons. Please note we offer no refund after two months from payment if no contact has been received from the pupil, this is due to us keeping the diary open during this time period for the pupil to return to lessons, this would mean we have turned away other pupils looking to learn during this time and as a business lost money during this period of the pupil being absent without contact. As a business we feel two months is plenty of time to inform your instructor of any circumstance of absence, and if no communication from the pupil has been made within this time then any payments made will cover anytime/money lost from pupil absence. After two months with no contact from the pupil we will look to replace the space allocated within the diary to another pupil looking to learn to drive.

  • Gift Vouchers are valid for one year from the date of issue, we are not able to accept gift vouchers which have expired. Please note once you begin driving lessons all terms and conditions apply, if a pupil is absent for more than two months without contact then the pupil will be removed from the dairy and no refund will be given.

   

  • Free Introduction lesson where advertised is offered to beginners only, this helps the pupil decide if  learning to drive is right for them and that they are happy with the service we provide. In the event the pupil does not attend the free introduction lesson then the hourly prices will apply for any future driving tuition. 

  • In the politest way possible we are not a Taxi service, lessons are structured to help with your learning process and we are not here to be used as a Taxi. Any requests from point of pick up to a location on drop off other than home or usual place will be refused but maybe considered if given advanced notice to the driving instructor.

  • Payments using the buy it now button: Please ensure you have contacted us first before making any payment.

  • Payments by cheque : Please confirm with your driving instructor when paying by cheque, your instructor will confirm details regarding cheque payments. If a cheque is returned by the bank, we will charge a fee of £15.

  • ​Any unnecessary damage to the training vehicle may occur a charge or a repair bill to yourself, evidence of cost of repair will be presented as proof. Any damage cost occurred will need to be paid in full by yourself and further action will be taken if no payment is made. Please note: If and where possible photo/video evidence will be taken to provide any evidence that maybe required to prove any damage that has been caused to the vehicle.

  • Local Discount on driving lessons (where advertised) in Steyning - This offer only applies to any pupil living in Steyning with a postcode starting with BN44, and or any pupil who attends Steyning Grammar School who wishes to start and end the driving lesson in Steyning. Prove of address will be needed to receive discount. We reserve the right to withdraw this offer at anytime (September 2019). 

  • Tuition Vehicle : Our Vehicles are serviced and maintained to ensure safety whilst learning to drive. Our instructors need to protect and take care of the vehicle at all times. All pupils will be made aware of any possible damage that they could cause whilst learning to drive, this is for safety whilst learning to drive along with avoiding unnecessary repair cost. Anyone who is not prepared to listen to our instructors or causes unnecessary damage to the vehicle will be charged for the full repair to the vehicle.

  • Block booking payments and intensive driving courses are non-refundable. This is due to time which has been allocated within the instructors diary and may not be possible to reschedule with other pupils.

  • Intensive driving courses are consider three or more lessons per week, this enables us to ensure all pupils have allocated time whilst learning drive.

Driving lessons available across Sussex including:
  • Henfield
  • Woodingdean
  • Falmer
  • Coldean
  • Patcham
  • Southwick
  • and many surrounding areas 
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2019 Ready To Go Driving School